Contact support
Describe the issue and we will reply by email.
Support email
Primary contact: support@tradingray.com. Include your account email, the relevant page or idea, the event date, a screenshot and a short description to help us investigate.
Requests we handle
Support assists with registration, sign-in, Premium, payments, cancellation, technical errors, publication complaints, data deletion requests and legal-document questions.
Response time
We normally aim to respond within two business days. Payment, security, suspension and personal-data matters may require additional verification.
